I had my monthly overnight shift at the hotline.
I got in a little early.
Checked in.
Previous shift had all lines occupied.
They said it was REALLY busy.
All normal.
We chatted. Such great people there.
Previous shift left.
Yes I was alone, which is actually really nice.
I took a cue from how another volunteer handles the overnight and turned the lights down to be all cozy.
I was caffeinated, ready for calls, and feeling good.
I put the lines on.
Had my sketchbook and some watercolors, just in case of the unlikely event I had time to pass.
Huh, it was quiet! Weird!
So I sketched.
Put some paint down.
Weird, no calls!
Triple checked the lines were on- yes.
Ok then.
Kept sketching.
About 45 minutes later I thought- ok this is REALLY weird.
It's so not-normal I should tell my shift supervisor.
So I picked up the phone to call them and was met with a BLAST of static.
OMG!!
Thank goodness for cell phones!!
The whole phone system went down.
We went through a reboot procedure.
It did not work.
We all gave up at about 1:30am.
The timing was SO weird- somehow the whole phone system went down in the 20 minutes between when the last shift ended and when I turned on the lines for my shift.
I was scared- irrationally so- that I did something.
This is something to think about- that I blame myself for doing something wrong even when it is literally impossible.
But all I did was turn off a few lights, which could not in any was possibly affect the phones.
The timing was so strange!
So I ended up leaving the lines on and going to sleep for the rest of the shift.
Not
*******
As it turned out, construction in the area knocked out many, many landlines.
It was just sheer coincidence that the timing was right at the start of my shift!!