The New Easel Bummer

Oh Jerrys Artarama, you should know better!

You can do better!

My easel arrived.

UPS, signature required, so of course the UPS guy just left a big 90lb box in my lobby without even ringing my bell, much less asking for a signature.

That's not Jerry's fault tho.

What IS Jerry's fault is not packing this thing properly.

Also, none of the lumber parts are labeled like they are in the instruction video.

Thank goodness I took pictures before opening everything.

I started following the assembly video, in which the parts were nicely labeled.

After I assembled the base, I discovered extremely damaged hardware, and I cannot proceed any further.

WTF, did this get run over by a fork lift?

I am NOT HAPPY.

I went thru everything and inventoried it the best I could.  It seems (??) this is the only problem part.

So I called Jerrys and they asked for an email with pictures, which I sent. They said they have to contact the warehouse and they'll be in touch with me in the next day.

I just want them to send over replacement hardware!

So now I have $650 worth of useless easel bits 

taking up an enormous amount of floor space.

Also, I got rid of the (broken and too-large) table next to my easel and everything is in absolute chaos and disarray and it's really stressing me out.

I'm completely on hold til Jerrys sorts this out because even though I got 2 new utility carts to replace the table, I can't position anything or even use my studio with the old easel.

This fucking sucks, because it's due to a lack of quality control.

I expect more, especially for something this nice and expensive!

***ALSO if you get your birthday gift from Sephora CHECK IT because mine was half stolen, I'm sure by a store employee.